Customer Support Representative
Remote — US & CanadaRemoteCustomer SupportFull-time
Answer calls, chats and emails for a portfolio brand — resolve issues on first contact and leave every customer better than you found them.
Work with us
Support careers, done right
Join a remote-first customer-experience team that answers for 200+ brands every day. At ClearLine, careers are built on paid training, genuine growth, and the belief that great customer experience starts with a great employee experience.
24/7
Coverage, every day
200+
Brands supported
<30s
Average speed to answer
Why ClearLine
A team worth joining
We welcome people from all backgrounds and give them the paid training, tools and coaching to build a real career in customer experience — most of it from home.
Remote-first from day one
Most roles are fully remote across the US, Canada and our hubs. We ship you the gear, set up your workspace, and trust you to do great work from home.
Paid training & the CX Academy
No call-center experience? No problem. Our paid CX Academy teaches communication, de-escalation and the tools before you ever take a live contact.
Real career growth
Clear paths from agent to team lead, quality analyst and operations. We promote from within and coach you the whole way there.
Benefits that support you
Competitive pay, health coverage, paid time off, wellbeing support, and a supportive team that has your back on every shift.
Open positions
Where you fit in
Find the role that fits, then apply below — your position will be preselected on the form.
Bilingual Support Agent (English / Spanish)
Bogotá, Colombia · RemoteRemoteCustomer SupportFull-time
Deliver fluent English and Spanish support across chat, email and phone for brands serving customers across the Americas.
Technical Support Specialist
Remote — US & CanadaRemoteTechnical SupportFull-time
Troubleshoot product and software issues at Tier 1–2, follow runbooks, and escalate cleanly to keep response times low and CSAT high.
Retention & Customer Success Agent
Remote — US & CanadaRemoteSales & RetentionFull-time
Turn cancellations into saves and questions into upgrades — protect revenue with empathy, the right offer and genuine problem-solving.
Quality Assurance Analyst
Remote · Manila, PhilippinesRemoteQuality & InsightFull-time
Score interactions against client rubrics, spot coaching opportunities, and turn conversation data into voice-of-customer insight.
Team Lead, Customer Support
Austin, TX · HybridOperationsFull-time
Coach a team of agents, own your program's service levels and quality, and be the client's trusted day-to-day partner.
Apply
Start your application
This is the official ClearLine careers page — the only place we accept applications. Apply once and you'll get a secure applicant portal to track your status, exchange documents, and message our hiring team directly.
- Create your secure portal login as you apply.
- Receive an instant reference number and email confirmation.
- Follow every stage — from review to final decision — in one place.
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